We value the efforts of all the men and women, on board and on the ground, who help to make our passengers’ experience as pleasurable and relaxing as possible.
Below, our Fixed Based Operations partners will find downloadable files with the information needed to properly service ExpressJet aircraft.
For after-hours ExpressJet management personnel, please contact 877-958-2677, option 2, or send an e-mail to charterops@expressjet.com for immediate assistance .
FBO Familiarization Presentation
Aircraft Information
Fueling
Winter Operations Manual
Corporate Deice/Anti ice Record
Aircraft appearance
Lavatory Procedures
Potable Water Procedures
Emergency Response for Fire Departments (for on-site fire departments)
For questions regarding security, please contact our Aircraft Operator Security Coordinator (24-hr. contact) at 832-654-8265.
If the aircraft has received ground damage, please contact Maintenance Control at 877-324-SOCC and the Senior Operations Analyst at 713-519-7114. Pull up and complete the attached form immediately after a discovery or in the event of local ground damage by clicking here.
Charter FBO handling request form
